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VideoAsk API Essential Guide

Aug 14, 20246 minute read

What type of API does VideoAsk provide?

Based on the search results provided, there is no specific information about the type of API that VideoAsk uses. However, some general information about APIs can be provided, and an educated guess can be made about VideoAsk's API.

Key Points to Consider:

  1. VideoAsk does have an API, as mentioned in [Source 3].

  2. The most common types of APIs are REST, SOAP, and GraphQL [1][2][3][5].

  3. REST APIs are currently the most widely adopted and popular choice for web services [5].

  4. GraphQL is a newer technology that is gaining popularity, especially for applications that need flexible data querying [1][2][5].

  5. SOAP is an older protocol that is still used in some enterprise environments but is less common in modern web applications [2][5].

Educated Guess

Given that VideoAsk is a modern web application, it is most likely that they use a REST API. This assumption is based on the following reasons:

  1. REST APIs are the most common and widely adopted type of API for web services [5].

  2. REST APIs offer flexibility and are well-suited for web and mobile applications [3].

  3. The VideoAsk API documentation is mentioned [4], which is typical for REST APIs.

  4. There is no mention of GraphQL or SOAP in the VideoAsk-specific information provided.

Best Practices

To confirm the type of API VideoAsk uses, you could:

  1. Check the VideoAsk API documentation mentioned in [Source 3].

  2. Look for endpoint URLs, which typically follow a resource-based structure in REST APIs.

  3. Examine the data format used (JSON is common for REST APIs).

  4. Contact VideoAsk support for specific information about their API.

Does the VideoAsk API have webhooks?

Availability of Webhooks

Yes, the official VideoAsk API does have webhooks.

Types of Events You Can Subscribe To

VideoAsk offers several types of events that you can subscribe to via webhooks:

  1. form_response: Triggered when a videoask is completed/abandoned and all audio or video media has been transcoded.

  2. form_response_transcribed: Triggered when a videoask has been completed or abandoned and all media has been transcribed.

  3. form_author_message: Triggered when a message is created by the videoask creator.

  4. form_contact_message: Triggered when a message is created by a contact.

  5. form_contact_tagged: Triggered when a tag is added to a contact.

  6. form_contact_untagged: Triggered when a tag is removed from a contact.

Key Points to Consider

  • Webhooks are an automatic notification system triggered by specific events in VideoAsk.

  • They are considered an advanced feature, intended for users with technical knowledge or those who can work with developers.

  • Webhooks can be set up for individual videoasks or as default settings for an entire organization.

  • You can secure your webhooks with a custom header and secret value for verification purposes.

  • The webhook will trigger once a videoask is completed or abandoned AND all video/audio media is transcoded, which may take a few minutes depending on file size and connection quality.

Best Practices

  1. Use a secure URL as your webhook endpoint.

  2. Implement the custom header and secret value for security.

  3. Be prepared to handle potential duplicate webhooks in some cases (e.g., when a respondent completes a videoask after it was labeled as "idle").

  4. Consider downloading and storing media files from webhook responses, as the media URLs expire after about a week.

  5. Test your webhooks using tools like https://requestbin.com before implementing them in your production environment.

By utilizing these webhooks, you can create powerful integrations and automate workflows based on events occurring within your VideoAsk account.

Rate Limits and other limitations

Unfortunately, I could not find any specific information about API rate limits for the VideoAsk API in the provided search results. The search results contain general information about the VideoAsk API but do not mention rate limits. Here are the key points I can provide based on the available information:

Key Points

  1. VideoAsk offers an API for developers to integrate VideoAsk functionality into their own tools or apps.

  2. The API documentation is available at https://developers.videoask.com/.

  3. To use the API, developers need to register an app and obtain API credentials.

  4. The API allows for actions such as dynamically creating videoasks and retrieving data.

API Access

To access the VideoAsk API:

  1. Developers can generate a temporary API token for testing purposes.
  2. For more permanent access, developers need to create a developer app and register it.
  3. After registration, developers receive a client_secret which is necessary for API authentication.

Best Practices

  1. Always refer to the official API documentation for the most up-to-date information on usage and limitations.
  2. When implementing the API, consider using webhooks for real-time updates and to reduce the need for frequent API calls.
  3. Be mindful of potential rate limits, even if they are not explicitly stated in the provided information.

While the search results do not provide specific information about API rate limits, it's common for APIs to have some form of rate limiting to prevent abuse and ensure fair usage. Developers should consult the official API documentation or contact VideoAsk support for the most accurate and current information regarding rate limits and other usage restrictions.

Latest API Version

Based on the search results provided, I don't have specific information about the most recent version of the VideoAsk API. However, I can provide some relevant information about VideoAsk's API and recent updates:

API Information

  1. VideoAsk does have an API available for developers.

  2. The developer documentation for the VideoAsk API can be found at https://www.videoask.com/help/integrations/360039126292-videoask-api.

  3. The API reference is available at https://developers.videoask.com/.

Recent Updates

While there's no specific mention of API versions, VideoAsk has made several recent updates to their platform:

  1. As of July 5, 2023, VideoAsk introduced new videoask templates to help users build their first videoask or get inspiration.

  2. On the same date, they also introduced an AI Summary feature that can generate helpful summaries of video or audio answers and messages.

  3. On May 9, 2023, VideoAsk added the ability to pause and resume video recording.

  4. On April 11, 2023, they introduced the ability to mute and unmute videoasks.

  5. On March 6, 2023, VideoAsk added an embed preview feature, allowing users to preview their embedded videoask in the builder before going live.

Key Points to Consider

  • While these updates don't specifically mention the API, they suggest that VideoAsk is actively developing and improving their platform.
  • For the most up-to-date information on the VideoAsk API, it would be best to check the official developer documentation or contact VideoAsk support directly.
  • When working with APIs, it's always a good practice to refer to the most recent documentation to ensure you're using the latest features and following current best practices.

In conclusion, while I couldn't find the specific version number of the most recent VideoAsk API, the platform has seen several updates in recent months. For the most accurate and current information about the API version, I recommend checking the official VideoAsk developer portal or contacting their support team directly.

How to get a VideoAsk developer account and API Keys?

To get a developer account for VideoAsk and create an API integration, you need to follow these steps:

1. Create a VideoAsk Account

First, you need to have a VideoAsk account. If you don't have one already, sign up for VideoAsk at their website.

2. Access Developer Options

Once you have a VideoAsk account:

  1. Log into your VideoAsk account
  2. Click on the question mark icon in the left menu
  3. Choose the "Developers / APIs" option

3. Obtain API Credentials

To get your API credentials:

  1. In the Developers / APIs section, you'll see your access token displayed on the screen
  2. This token is valid for 2 hours
  3. Copy and save this token securely as you'll need it for API requests

4. Create a Developer App (Optional)

If you want to create a more permanent integration:

  1. Click on "Create a developer app"
  2. Click the "+" button to "Register new app"
  3. Enter your app details and click "Create"
  4. You'll receive a client_secret - make sure to copy and save it

5. Use the API

Now that you have your credentials, you can start using the VideoAsk API:

  1. Choose the API endpoint you want to use from the VideoAsk API documentation
  2. Make API requests using your access token in the Authorization header
  3. For each request, include the header:
    Authorization: Bearer your_token
    
    Replace your_token with the actual token you obtained

What can you do with the VideoAsk API?

Based on the search results provided, here are the key data models you can interact with using the VideoAsk API, along with what is possible for each:

VideoAsks

  • Create videoasks dynamically [1]
  • Retrieve videoask data [1]
  • Get information about specific videoasks [4]

Contacts

  • Retrieve contact data associated with videoasks [4]
  • Get contact details including name, email, phone number [5]
  • Retrieve answers submitted by contacts [4]

Responses

  • Fetch responses to videoasks (up to 100 per videoask) [4]
  • Get response status (completed or dropped out) [4]
  • Retrieve answers included in responses [4]

Organizations

  • Access data across an entire VideoAsk organization using the organization ID [4]
  • List videoasks associated with an organization [4]

Forms

  • Interact with form data associated with videoasks [4]

Key points to consider:

  • An API token is required in addition to the organization ID to access data [4]
  • Webhooks are recommended for proactively processing data as it's submitted [4]
  • There may be limitations on the number of responses that can be retrieved per videoask (e.g., 100) [4]

Best practices:

  • Use webhooks for real-time data processing rather than relying solely on API calls [4]
  • Consider filtering options when retrieving data, such as completed vs dropped out responses [4]
  • Implement proper authentication and security measures when using the API [1]

While the search results don't provide exhaustive details on all possible interactions, these are the main data models and capabilities that can be inferred from the available information. For more comprehensive and up-to-date information, it's recommended to refer to the official VideoAsk API documentation.