Hey there, fellow developer! Ready to supercharge your incident management with PagerDuty's API? You're in the right place. We're going to walk through building a Python integration that'll have you managing incidents like a pro in no time.
Before we dive in, make sure you've got:
Let's get our hands dirty:
mkdir pagerduty_integration cd pagerduty_integration pip install requests
First things first, let's set up our authentication:
import requests API_KEY = 'your_api_key_here' BASE_URL = 'https://api.pagerduty.com' headers = { 'Authorization': f'Token token={API_KEY}', 'Accept': 'application/vnd.pagerduty+json;version=2' }
Now, let's fetch some incidents:
response = requests.get(f'{BASE_URL}/incidents', headers=headers) incidents = response.json()['incidents']
Creating an incident? Easy peasy:
payload = { "incident": { "type": "incident", "title": "The server is on fire!", "service": { "id": "YOUR_SERVICE_ID", "type": "service_reference" } } } response = requests.post(f'{BASE_URL}/incidents', json=payload, headers=headers)
Always check your responses:
if response.status_code == 201: print("Incident created successfully!") else: print(f"Oops! Something went wrong: {response.text}")
Need to handle pagination? We've got you covered:
def get_all_incidents(): incidents = [] offset = 0 while True: response = requests.get(f'{BASE_URL}/incidents?offset={offset}', headers=headers) data = response.json() incidents.extend(data['incidents']) if not data['more']: break offset += data['limit'] return incidents
Setting up a webhook listener? Here's a quick Flask example:
from flask import Flask, request app = Flask(__name__) @app.route('/webhook', methods=['POST']) def webhook(): data = request.json # Process your webhook data here return '', 204 if __name__ == '__main__': app.run(port=5000)
Remember to respect rate limits and log everything. Your future self will thank you!
import logging logging.basicConfig(level=logging.INFO) logger = logging.getLogger(__name__) # Use this instead of print statements logger.info("Incident created successfully!")
Don't forget to test! Here's a quick unittest example:
import unittest from unittest.mock import patch from your_module import create_incident class TestPagerDutyIntegration(unittest.TestCase): @patch('requests.post') def test_create_incident(self, mock_post): mock_post.return_value.status_code = 201 result = create_incident("Test incident") self.assertTrue(result) if __name__ == '__main__': unittest.main()
When you're ready to deploy, consider using environment variables for your API key and other sensitive info. And maybe wrap your integration in a nice Docker container for easy deployment?
And there you have it! You're now armed with the knowledge to build a robust PagerDuty integration. Remember, the API docs are your friend, so don't be shy about diving deeper. Happy coding, and may your incidents be few and far between!
Table of contents