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How to Build a Public PagerDuty Integration: Building the Auth Flow

Aug 15, 20247 minute read

Hey there, fellow JavaScript enthusiast! Ready to dive into the world of PagerDuty integrations? Let's roll up our sleeves and build an auth flow that'll make your integration shine. We'll keep things concise and focused, just the way we like it.

Introduction

Building a public PagerDuty integration is like crafting a secret handshake between your app and PagerDuty's powerful platform. The key? A rock-solid authorization flow. It's not just about getting access; it's about doing it securely and smoothly. Let's make it happen!

Prerequisites

Before we jump in, make sure you've got:

  • A PagerDuty developer account (if you don't have one, go grab it!)
  • Node.js and Express.js set up and ready to roll

Got 'em? Great! Let's move on.

Setting Up the Integration

First things first:

  1. Head over to PagerDuty's developer portal and create your app.
  2. Snag that client ID and client secret – they're your golden tickets.

Keep that client secret under wraps, though. It's called a secret for a reason!

Implementing OAuth 2.0 Flow

We're going with OAuth 2.0 authorization code grant. It's like the VIP pass of auth flows. Here's the game plan:

  1. Set up your redirect URI in the PagerDuty app settings.
  2. Create an authorization URL that'll send users to PagerDuty's login page.
  3. Handle the callback when PagerDuty sends the user back with a shiny authorization code.

Building the Authorization Endpoint

Time to craft that authorization URL. It'll look something like this:

const authUrl = `https://app.pagerduty.com/oauth/authorize?client_id=${clientId}&redirect_uri=${redirectUri}&response_type=code`;

When a user hits this endpoint, they'll be whisked away to PagerDuty's login page. Magic!

Implementing the Callback Handler

Once the user gives the thumbs up, PagerDuty will ping your redirect URI with an authorization code. Here's where you'll exchange that code for an access token:

app.get('/callback', async (req, res) => { const { code } = req.query; // Exchange code for token const tokenResponse = await exchangeCodeForToken(code); // Handle the response });

Token Management

Got your access token? Awesome! Now, let's keep it safe and sound. Store it securely (please, not in plain text) and set up a system to refresh it when it expires. Your future self will thank you.

Making Authenticated Requests

With your shiny new access token, you're ready to make API calls. Just pop it in your request headers like so:

const response = await fetch('https://api.pagerduty.com/users', { headers: { 'Authorization': `Bearer ${accessToken}`, 'Accept': 'application/vnd.pagerduty+json;version=2' } });

Remember to play nice with rate limits. Nobody likes a data hog!

Error Handling and Edge Cases

Things don't always go according to plan. Be ready to catch and handle authorization errors gracefully. And don't forget about token revocation – it happens to the best of us.

Security Considerations

Security isn't just a feature; it's a lifestyle. Keep that client secret locked down tight, and consider implementing PKCE for an extra layer of protection. Your users will sleep better at night.

Testing the Integration

Before you pop the champagne, put your auth flow through its paces. Test happy paths, sad paths, and everything in between. Try to break it – better you find the bugs than your users!

Conclusion

And there you have it! You've just built a robust auth flow for your PagerDuty integration. Pat yourself on the back – you've earned it. From here, the sky's the limit. Maybe add some cool features, optimize performance, or just bask in the glory of your newly minted integration.

Remember, the best integrations are built on solid foundations, and you've just laid down a great one. Keep coding, keep learning, and most importantly, keep having fun with it!

Happy integrating!