> ## Documentation Index
> Fetch the complete documentation index at: https://rollout.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# HighLevel

> Choose an installation scope, then sign in and authorize HighLevel.

HighLevel uses OAuth for this connection. There is no API key or Marketplace client credential for you to create or copy. Before you start, sign in to the HighLevel account you want to authorize and decide whether you are connecting an entire agency or one sub-account. An agency installation requires a HighLevel Agency Pro plan.

## Let's connect your account

<Steps>
  <Step title="Sign in to HighLevel">
    Open HighLevel and sign in to the account that can access the agency or sub-account you want to connect.

    <Card title="Open HighLevel" href="https://app.gohighlevel.com/" icon="arrow-up-right">
      Sign in to the HighLevel account you will authorize
    </Card>
  </Step>

  <Step title="Choose the installation scope and connect">
    In the product you are connecting, choose **HighLevel**. Open **I want to install app for**, then select one of these options:

    * **Agency** connects the agency and allows Rollout to manage its locations. This path requires an Agency Pro plan and requests additional agency-level permissions.
    * **Sub-Account (formerly Location)** connects one location. Both agency users and sub-account users can use this path; agency users choose a specific location later.

    <div className="hidden sm:block">
      <img src="https://mintcdn.com/rollout/AYODVWaiMipLQ23-/images/end-user-guides/highlevel/installation-scope.png?fit=max&auto=format&n=AYODVWaiMipLQ23-&q=85&s=30da95148c1fcd96d97cefb6dc68fc97" alt="The open HighLevel installation-scope menu showing Agency and Sub-Account (formerly Location)" width="2048" height="768" data-path="images/end-user-guides/highlevel/installation-scope.png" />
    </div>

    <div className="sm:hidden">
      <img src="https://mintcdn.com/rollout/AYODVWaiMipLQ23-/images/end-user-guides/highlevel/installation-scope-mobile.png?fit=max&auto=format&n=AYODVWaiMipLQ23-&q=85&s=ca06326776ed0b444a56a4b1b27d3f0c" alt="Mobile close-up of the open HighLevel installation-scope menu showing Agency and Sub-Account" width="1448" height="1086" data-path="images/end-user-guides/highlevel/installation-scope-mobile.png" />
    </div>

    Select **Connect Account**. Keep the original product tab open while the HighLevel Marketplace opens.
  </Step>

  <Step title="Continue to the installation">
    If HighLevel asks you to sign in again, sign in with the same account and return to the authorization page.

    <img src="https://mintcdn.com/rollout/AYODVWaiMipLQ23-/images/end-user-guides/highlevel/sign-in.png?fit=max&auto=format&n=AYODVWaiMipLQ23-&q=85&s=2750e816fb8096e0d932390fac54ec97" alt="The HighLevel sign-in screen" width="500" height="560" data-path="images/end-user-guides/highlevel/sign-in.png" />
  </Step>

  <Step title="Review the requested permissions">
    On the **Install confirmation** page, review the permissions requested by Rollout. The Agency path includes agency-level access such as locations and OAuth management in addition to contacts, users, opportunities, conversations, objects, and associations. The Sub-Account path requests only the permissions needed for a single location.

    <img src="https://mintcdn.com/rollout/AYODVWaiMipLQ23-/images/end-user-guides/highlevel/install-confirmation.png?fit=max&auto=format&n=AYODVWaiMipLQ23-&q=85&s=b68faa5ea59bb669042ee01a40694b04" alt="HighLevel Install confirmation showing the permissions requested by Rollout and the Next button" width="785" height="1898" data-path="images/end-user-guides/highlevel/install-confirmation.png" />

    Select **Next**.
  </Step>

  <Step title="Select the agency or sub-account">
    On **Select an account**, choose the account that matches the path you selected in Rollout:

    * For an **Agency** installation, select the agency listed under **Agency**.
    * For a **Sub-Account** installation, select the location listed under **Sub-Account**. Agency users must still choose one specific location here.

    <img src="https://mintcdn.com/rollout/AYODVWaiMipLQ23-/images/end-user-guides/highlevel/select-account.png?fit=max&auto=format&n=AYODVWaiMipLQ23-&q=85&s=edeffc48fd4284e5d0cde4c6caace3fd" alt="HighLevel Select an account screen with separate Agency and Sub-Account choices" width="800" height="743" data-path="images/end-user-guides/highlevel/select-account.png" />

    <Warning>
      Selecting an account completes the authorization. If the wrong agency or location appears, select **Back** and restart with the correct HighLevel account or installation scope.
    </Warning>
  </Step>

  <Step title="Confirm the connection">
    Return to the original product tab. Your HighLevel account should appear, or the connection should show as connected.

    HighLevel sends the authorization result back automatically. Do not create a Marketplace app or copy OAuth client credentials.
  </Step>
</Steps>

## If the connection does not finish

<AccordionGroup>
  <Accordion title="HighLevel says the agency installation is unavailable">
    Confirm that the agency has an Agency Pro plan. Otherwise, connect an individual sub-account.
  </Accordion>

  <Accordion title="The HighLevel page did not open">
    Allow pop-ups for the product you are connecting, then select **Connect Account** again.
  </Accordion>
</AccordionGroup>

For technical details, see HighLevel's [OAuth 2.0 documentation](https://marketplace.gohighlevel.com/docs/Authorization/OAuth2.0/).


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